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Open olx14 Terms & Conditions

olx14 Terms & Conditions set the rules for creating an account, using DANA, OVO, GoPay or QRIS, and entering the available lobby where local law permits.

Account agreementWallet conditionsPolicy access
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Check terms through your account path

Clear contact routes help you resolve a clause before it affects your account. We keep policy questions separate from general lobby use, so you can identify whether the issue concerns registration, phone verification, wallet status or a change request. Use the support path inside your account and include the relevant transaction reference when asking about DANA, QRIS or bank transfer conditions.

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Account access

Ask us to clarify registration, phone verification or an account restriction through the signed-in support path. Include the email or phone detail linked to your account so we can locate the correct record.

Wallet status

For DANA, OVO, GoPay, QRIS or bank transfer questions, send the payment reference and displayed status. We use those details to explain which Terms & Conditions apply to the transaction.

Policy changes

If you want a clause explained or believe an account detail needs correction, contact us from your account path. We will direct the request to the relevant policy or account-handling route.

HOW WE HANDLE DATA

Browse olx14 policy handling in practice

Terms & Conditions work alongside the account controls we use to protect your details and keep policy decisions traceable.

Account details

We use the registration details you submit to maintain your account record and apply the agreed access conditions. Keep your phone detail current because verification may be required before account access.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us match a transaction with your account. Keep your receipt until the displayed status is resolved.

Cookies

Cookies can preserve session preferences and help the account path work across your device. Your browser settings may affect this behaviour, but changing them does not cancel these Terms & Conditions.

Account security

Do not share your login details or verification code. If you suspect access by someone else, use the account support path promptly so we can check the record and apply the relevant conditions.

Record retention

We retain account, payment and policy-request records for the period needed to operate the agreement, resolve disputes and meet applicable requirements. The exact period can depend on the record type.

Change requests

To request a correction or ask how your details are handled, contact us from the account path and identify the record concerned. We may need account verification before making a change.

Find answers about account conditions

These answers address the Terms & Conditions questions you are most likely to search before opening an account or using a wallet rail. If your situation is not covered, send the account reference and the clause or status you want us to explain.

They are the agreement governing account registration, phone verification, wallet transactions, policy changes, account security and access to the available lobby. You should read them before continuing where local law permits.

Yes. Access depends on local law, and our services are available only where local law permits. Your location and applicable rules may affect whether an account or feature can be accessed.

Phone verification helps connect account access to the details supplied during registration. We may require it before access is granted or before an account change, wallet action or security request is processed.

DANA and QRIS are listed payment rails, with OVO, GoPay, bank transfer and virtual account also available where shown. Each transaction follows the displayed steps and any applicable wallet conditions.

Use the support path inside your account and name the detail you want corrected. We may request verification before changing registration data, payment records or another item covered by the agreement.

We place the current wording on this page and may update it when operating or legal requirements change. Read the revised text before continuing; continued use means you accept the updated agreement.

Sign in and use the account support path, including the relevant clause, wallet status or transaction reference. This lets us route your question to the correct policy or account-handling team.

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